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A-DEUS Privacy Policy
Introduction
A-DEUS Ltd., including its wholly owned affiliates, (“A-DEUS”,
“us,” “we,” or “our,”) is committed to protecting the privacy of
your information. This Privacy Policy (“Policy”) governs A-DEUS’s
use of personally identifiable information, also “personal data,”
about users of our products, services and/or software that are
available for purchase and use through our sales teams, accessible
by download on our websites (our “Services”), and also users of
our website
https://www.a-deus.com
as well as the other websites that A-DEUS operates and that link
to this Policy (collectively referred to as “Site(s)”). It also
describes the choices available to you regarding our use of your
personally identifiable information and how you can access and
update this information.
A-DEUS complies with relevant regulations applying to personal
data, including but not limited the General Data Protection
Regulation issued by the European Union, the Nigerian Data
Protection Regulations and other data protection laws in Nigeria.
Privacy Policy Updates
Due to the Internet’s rapidly evolving nature, A-DEUS may need to update this Privacy Policy from time to time. If so, A-DEUS will post our updated Privacy Policy on our Site located at https://www.a-deus.com/privacy and post notice of the change so it is visible when users log-on for the first time after the change is posted so that you are always aware of what personally identifiable information we may collect and how we may use this information. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. A-DEUS encourages you to review this Privacy Policy regularly for any changes. Your continued use of this Site and/or continued provision of personally identifiable information to us will be subject to the terms of the then-current Privacy Policy.
Data Integrity and Purpose Limitation
A-DEUS is a provider of cloud platform related services, including Energy as a Service (EaaS), Hardware as a Service (“HaaS”) and Software as a Service (“SaaS”) products, technical support services and professional consulting services which processes personally identifiable information upon the instruction of its customers in accordance with the terms of the applicable agreement between A-DEUS and customer.
Information Collection and Use
You can generally visit our Site without revealing any personally
identifiable information about yourself. However, in certain
sections of this Site, we may invite you to participate in
surveys, questionnaires or contests, contact us with questions or
comments or request information, participate in chat or message
boards, or complete a profile or registration form. Furthermore,
we require you to complete a registration form to access certain
restricted areas of the Site, to use certain services and when you
download any software. Due to the nature of some of these
activities, we may collect personally identifiable information
such as your name, e-mail address, address, phone number,
password, screen name, credit card information and other contact
information that you voluntarily transmit with your on-line and
in-person communications to us and personally identifiable
information that you elect to include in your chart and message
board postings.
If you use a forum on this Site, you should be aware that any
personally identifiable information you submit there can be read,
collected, or used by other users of these forums, and could be
used to send you unsolicited messages. We are not responsible for
the personally identifiable information you choose to submit in
these forums. We receive permission to post testimonials that
include personally identifiable information prior to posting.
Orders
If you purchase a product or service from us, we request certain
personally identifiable information from you on our order form.
You must provide contact information (such as name, email, and
shipping address) and financial information (such as credit card
number, expiration date).
We use this information for billing purposes and to fill your
orders. If we have trouble processing an order, we will use this
information to contact you.
In addition, we may collect information about the performance,
security, software configuration and availability of customer web
sites in an automated fashion as part of the A-DEUS subscription
services.
We use your personally identifiable information to register you to
use our services or download or access software or other content,
contact you to deliver certain goods, services or information that
you have requested, provide you with notices regarding goods or
services you have purchased, provide you with notices regarding
goods or services that you may want to purchase in the future,
verify your authority to enter our Site and improve the content
and general administration of the Site and our services.
Certain modules within the A-DEUS hardware or software connect
your installation of A-DEUS to our subscription services, these
modules will report to us, and we will collect, your IP address,
operating system type and version, web server type and version,
php version, database type and version, version of the services,
modifications to your A-DEUS code, information regarding the
availability of your website (e.g. if your website is live or
down), website user statistics such as the number of nodes, number
of users and number of comments. The foregoing information will be
linked to your personally identifiable information and user
accounts and we may use the foregoing information to better
provide technical support to you and our customers and to improve
our services.
If you install and use the A-DEUS hardware and connect your A-DEUS
to the subscription services, in addition to the information we
may collect, analyze and store when you use our services as stated
above, the A-DEUS module may collect, analyze and store the
content of your site in an index. This index will be stored and
updated on our servers to enable A-DEUS to work with your site. A
copy of this index may be retained for up to 14 days as a backup
in the event there is a problem with the index. Additionally,
information about the size of your index, the service queries
performed on your index, performance of A-DEUS for your queries,
and other operational information is stored indefinitely in order
to enable A-DEUS to monitor performance over time, manage the
Search Service, and to provide you with information about the
Search activity on your site.
If you choose to contact us by e-mail, we will not disclose your
contact information contained in the e-mail, but we may use your
contact information to send you a response to your message.
Notwithstanding the foregoing, we may publicly disclose the
content and/or subject matter of your message, therefore, you
should not send us any ideas, suggestions or content that you
consider proprietary or confidential. All e-mail content (except
your contact information) will be treated on a non-proprietary and
non-confidential basis and may be used by us for any purpose.
Details of data processing
A-DEUS processes your personal data as a customer and other
customer’s personal data (in the following just “customer”) in
order to provide the contractually agreed Services.
Subject matter: The subject matter of the data processing is the
performance of the Services agreed between A-DEUS and customer by
A-DEUS involving personal data provided by customer.
Duration: As between customer and A-DEUS, the duration of the data
processing is determined by customer and its contractual
commitments with regard to the use of A-DEUS’s Services.
Purpose: The purpose of the data processing by A-DEUS is the
provision of the Services initiated by the customer from time to
time.
Nature of the processing: Cloud computing as platform and software
as a service and such other Services as described in the
Documentation and initiated by the customer from time to time.
Type of personal data:
The type and extent of personal data that is subjected to A-DEUS’s data processing is determined and controlled by our customer as data controller in its sole discretion – this may include, but is not limited to the following:
- First and last name
- Title, work department, and manager/supervisor name
- Position and employment history
- Employer
- Contact information (company, personal and work email, phone, home address, physical business address, emergency contact details)
- Photographs
- Biographical and directory information, including linked social media profile or posts
- Company user names or IDs and login credentials
- Identifiers related to work or personal devices used to access data exporter’s IT systems
- Log information generated through the use of data exporter’s IT systems
- Actions performed by the employee while accessing or using the Services
- Full time or part time status
- Business travel arrangements
- Localization data
Categories of data subjects: Customer’s representatives and end-users including employees, contractors, collaborators and advisors of our customer (who are natural persons).
COMMUNICATIONS FROM THE SITE
Special Offers and Updates
We will occasionally send you information on products, services, special deals, promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see “Choice and Opt-out.”
Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.
Service-related Announcements
We will send you strictly service-related announcements on rare
occasions when it is necessary to do so. For instance, if our
service is temporarily suspended for maintenance, we might send
you an email.
Generally, you may not opt-out of these communications, which are
not promotional in nature. If you do not wish to receive them, you
have the option to deactivate your account.
Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your
personally identifiable information used for certain purposes,
when we ask for this information.
To request updates or changes to your information or your
preferences regarding receiving future promotional messages from
us, you may contact our Privacy Officer using the information in
the Contact Us section of this Privacy Policy or follow the
opt-out instructions that are contained in the bottom of the email
communication you received.
You will be notified prior to when your personally identifiable
information is collected by any third party that is not our
agent/service provider, so you can make an informed choice as to
whether or not to share your information with that party.
Please note that if you opt out of receiving our promotional or
marketing emails, you may still receive certain service-related
communications from us, such as administrative and services
announcements and messages about your account. Occasionally these
materials are sent from a different email domain:
marketing@a-deus.com.
Employment Opportunities
We provide you with a means for submitting your resume or other personally identifiable information through the Site for consideration for employment opportunities at A-DEUS. Personally identifiable information received through resume submissions will be kept confidential. We may contact you for additional information to supplement your resume, and we may use your personally identifiable information within A-DEUS, or keep it on file for future use, as we make our hiring decisions.
Children’s Privacy
A-DEUS recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. This Site is not intended for children under the age of 13. A-DEUS does not target its services or this Site to children under 13. A-DEUS does not knowingly collect personally identifiable information from children under the age of 13.
Cookies and GIFs
We use small text files called cookies to improve overall Site
experience. A cookie is a piece of data stored on the user’s hard
drive containing information about the user. Cookies generally do
not permit us to personally identify you (except as provided
below). We may also use clear GIFs (a.k.a. “Web beacons”) in
HTML-based emails sent to our users to track which emails are
opened by recipients.
Additionally, when using the Site, we and any of our third party
service providers may use cookies and other tracking mechanisms to
track your user activity on the Site and identify the organization
or entity from which you are using the Site. If you register with
the Site, we, and our third-party service providers, will be able
to associate all of your user activity with your personally
identifiable registration information. We will use such user
activity information to improve the Site, to provide context for
our sales and support staff when interacting with you and
customers, to initiate automated email marketing campaigns
triggered by your activity on the Site and for other internal
business analysis.
Aggregate Information
The Site may track information that will be maintained, used and disclosed in aggregate form only and which will not contain your personally identifiable information, for example, without limitation, the total number of visitors to our Site, the number of visitors to each page of our Site, browser type, External Web Sites (defined below) linked to and IP addresses. We may analyze this data for trends and statistics in the aggregate, and we may use such aggregate information to administer the Site, track users’ movement, and gather broad demographic information for aggregate use.
Disclosure
We will not sell your personally identifiable information to any
company or organization, except we may transfer your personally
identifiable information to a successor entity upon a merger,
consolidation or other corporate reorganization in which A-DEUS
participates or to a purchaser or acquirer of all or substantially
all of A-DEUS’s assets to which this Site relates. We may provide
your personally identifiable information and the data generated by
cookies and the aggregate information to parent, subsidiary or
affiliate entities within A-DEUS’s corporate family, partner
entities that are not within A-DEUS’s corporate family and vendors
and service agencies that we may engage to assist us in providing
our services to you.
For example, we may provide your personally identifiable
information to a credit card processing company to process your
payment. Such third party service providers may be obligated to
protect your personally identifiable information consistent with
the terms of this Privacy Policy and not for their promotional
purposes and/or required to enter into written confidentiality and
data processing agreements including the commitment to be
compliant with the Standard Contractual Clauses issued by the
European Commission. We will also disclose your personally
identifiable information (a) if we are required to do so by law,
regulation or other government authority, in response to lawful
requests by public authorities, including to meet national
security or law enforcement requirements, or otherwise in
cooperation with an ongoing investigation of a governmental
authority (b) to enforce the A-DEUS Terms of Use agreement or to
protect our rights or (c) to protect the safety of users of our
Site and our services.
The Site may provide links to other Web sites or resources over
which A-DEUS does not have control (“External Web Sites”). Such
links do not constitute an endorsement by A-DEUS of those External
Web Sites. You acknowledge that A-DEUS is providing these links to
you only as a convenience, and further agree that A-DEUS is not
responsible for the content of such External Web Sites. Your use
of External Web Sites is subject to the terms of use and privacy
policies located on the linked External Web Sites.
Security
We employ procedural and technological measures that are reasonably designed to help protect your personally identifiable information including sensitive data from loss, unauthorized access, disclosure, alteration or destruction. A-DEUS may use encryption, secure socket layer, firewall, password protection and other physical security measures to help prevent unauthorized access to your personally identifiable information including sensitive data. A-DEUS may also place internal restrictions on who in the company may access data to help prevent unauthorized access to your personally identifiable information. These precautions take into account the risks involved in the processing, the nature of personally identifiable information, and best practices in the industry for security and data protection.
Accountability for Onward Transfer
A-DEUS is accountable for personally identifiable information that
we receive and subsequently transfer to third parties. If third
parties that process personally identifiable information on our
behalf do so in a manner that does not comply with the Privacy
Shield Principles, we are accountable, unless we prove that we are
not responsible for the event giving rise to the damage.
Contact information and Customer personally identifiable
information is accessible only by those A-DEUS employees and
consultants who have a reasonable need to access such information
in order for us to fulfil contractual, legal and professional
obligations. All of our employees and consultants have entered
into confidentiality agreements, and/or have been subjected to
thorough criminal background checks requiring that they maintain
the confidentiality of Customer personally identifiable
information.
In the event A-DEUS discloses personally identifiable information
covered by this Policy to a non-agent third party, it will do so
consistent with any notice provided to Data Subjects and any
choice they have exercised regarding such disclosure. A-DEUS will
only disclose personally identifiable information to third-party
agents that have given us contractual assurances that they will
provide at least the same level of privacy protection as is
required by this Privacy Policy and the Principles and that they
will process personally identifiable information for limited and
specific purposes consistent with any consent provided by the
individual. If A-DEUS has knowledge that a third party to which it
has disclosed personally identifiable information covered by this
Privacy Policy is processing such personally identifiable
information in a way that is contrary to this Privacy Policy
and/or the Principles, A-DEUS will take reasonable steps to
prevent or stop such processing. In such case, the third-party is
liable for damages unless it is proven that A-DEUS is responsible
for the event giving rise to the violation.
A-DEUS may use from time to time a limited number of third-party
service providers, contractors, and other businesses to assist us
in providing our solutions to our customers or in meeting internal
business operation needs. These third parties may access process
or store personally identifiable information in the course of
performing their duties to A-DEUS. A-DEUS maintains contracts with
these providers restricting their access, use and disclosure of
personally identifiable information in compliance with our
obligations under the Principles.
Updating and Deleting Personally Identifiable Information
A-DEUS provides you with the ability to review and update the
contact information that you provide to us and account information
retained by A-DEUS related to your previous purchase, download or
payment activities. If you wish to review and/or update any of the
foregoing information, you may access your account and review and
update your personally identifiable information or you may contact
us at the e-mail, phone or mailing address listed below.
A-DEUS will also delete the personally identifiable information
that you have provided to us: (a) upon your request, or (b) upon
termination of your A-DEUS account; provided, however, A-DEUS will
retain a copy in its files of all personally identifiable
information, if required for legal reasons.
If you wish to review, correct or request the deletion of any
information you have provided to us, contact us via mail. We will
respond to your request for access within 30 days.
If you are a Nigerian, UK or EU Person about whom we hold
personally identifiable information on a customer’s behalf, you
may request access to, and the opportunity to update, correct or
delete, such personally identifiable information. To submit such
requests or raise any other questions, please contact the business
that provided your personally identifiable information.
Enforcement and Liability
A-DEUS is subject to the jurisdiction and enforcement and
investigatory authority of the United Kingdom.
A-DEUS also commits to periodically reviewing and verifying the
accuracy of this Policy and the company’s compliance with the
Principles, and remedying issues identified. All employees of
A-DEUS that have access to personally identifiable information
covered by this Policy are responsible for conducting themselves
in accordance with this Policy. Failure of an A-DEUS employee to
comply with this Policy may result in disciplinary action up to
and including termination.
A-DEUS assures compliance with privacy policy of the Nigeria, UK,
and EU.
Dispute Resolution
A-DEUS assures compliance with the Nigerian, UK and EU privacy
policy by fully investigating and attempting to resolve any
complaint or dispute regarding the use and disclosure of
personally identifiable information in violation of this Privacy
Policy.
Any questions or concerns regarding the use or disclosure of
personally identifiable information should first be directed to
the owner of the website in question (our customer); or if the
question or concern is from our customer, then to A-DEUS at the
address given below.
A-DEUS will respond to any inquiries or complaints within
forty-five (45) days. In the event that A-DEUS fails to respond or
its response is insufficient or does not address the concern,
A-DEUS has registered with JAMS to provide independent third party
dispute resolution at no cost to the complaining party. To contact
JAMS and/or learn more about the company’s dispute resolution
services, including instructions for submitting a complaint,
please visit: https://www.jamsadr.com/eu-us-privacy-shield.
If your complaint is not resolved through these channels, under
limited circumstances, a binding arbitration option may be
available before a Privacy Shield Panel.
A-DEUS will cooperate with any data protection authorities of
Nigeria, UK and the EU (“DPAs”) in the investigation and
resolution of complaints that cannot be resolved between A-DEUS
and the complainant that are brought to a relevant DPA.